Baby Boomers are retiring and are looking for more.
The Senior Living Industry is transitioning from a transactional model, where patients pay for healthcare services to a hospitality model where customers are offered concierge services, high-level amenities, multiple dining venues and many choices.
Scott Girard spent the better part of 30 years in and around Walt Disney Imagineering and has published "The Story: Connecting the Dots Between Themed Developments and Senior Living". In it, he discusses the role of storytelling in the design of an environment.
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